Companies are always interested in improving their cultures and positively impacting employee’s lives, but as we slog through this incredibly difficult time, companies are pressed to do good deeds, while feeling pressure to avoid politics or any topic that may be stressful for leadership, employees, or customers. At the top of the list of these stressful conversations is race. If you do not know what to do, how to have the conversation or how to create change around racism, I can lead The Difficult Conversation. The Difficult Conversation Team Training creates SMART goals for diversity results using my SHARED SPACES approach.
Many people feel that they should or would like to make a meaningful change or contribution to the conversation but are rightfully concerned about being too political, getting into sensitive conversations, and ultimately making a mistake. For businesses, a business-as-usual approach feels safest and easiest. We simply do not want to rock the boat or make anyone feel uncomfortable. Now is the time to ensure that you are having the necessary conversations with your employees. As a leader, you need to prepare yourself for discussing race and diversity in the workplace, you need to prepare yourself to be a leader when it comes to discussing race and diversity in the workplace—for the benefit of your own organization, your partners, your customers, and your community.
Why do we need to have The Difficult Conversation?
Companies that engage in meaningful conversations around social justice, race, and diversity:
- Avoid potential damage of risky behaviors
- Enhanced company image, both from a consumer and recruitment standpoint
- Improve the collaboration of teams and company productivity
- Improve the lives and performance of employees
- Increased capacity to adopt new technologies and innovation
- Increased efficiencies in processes,
- Increase financial gains
- Increased employee motivation, job satisfaction and morale among employees
- Reduced employee turnover
- Support and demonstrated stated values
What do we need?
Organizations need SMART goals for diversity results.
Companies need to create a SHARED experience by having:
- Shared values and by…
- Holding others accountable,
- Reorganizing priorities,
- Educating all stakeholders, and
- Developing specific action plans
Employees need SPACES to ensure meaningful progress for the organization, team, and stakeholders. To ensure this type of culture shift is positive, employees need to be able to:
- See progress,
- Practice race positivity,
- Acknowledge issues, and
- Communicate challenges, while
- Experience changing values within a
- Secure environment
How does it work?
We will work together to customize Your Training using my SHARED SPACES approach.
- Email me to set up a call
- Review our training needs and goals
- Customize the training
- Present to your groups
- Follow up with groups
- Review feedback
- Present a report
Our initial conversation starts with identifying your groups needs, finding out where the gaps exist, and discussing previous training opportunities or events. We will work to answer these questions specifically for your group:
- Why is the training being conducted?
- What is the desired result?
- What issues are trying to be addressed?
- Will training alone resolve the issues?
- What current knowledge can we use to fine-tune the training?
- How will employee performance improve after this program?
I use a workshop style that approaches the training in such a way that we do not overwhelm participants mental and emotional capacities, understanding that when conversations involve stressful topics, we need to respect how our brains function. Since this is often employee-focused training, I assume that we are dealing with adult learners and approach the sessions with the appropriate tone, difficulty, and message. My goal is to motivate them to participate, and to reinforce current positive values and actions. This is not a legal training and should be conducted in cooperation with your HR or legal department, in addition to all required training, to ensure all local, state, and federal employment laws are addressed.
- Create a culture of communication
- Develop and reach diversity goals
- Create a fair and equitable workplace and professional community for employees, partners, vendors, and customers
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